Technical Support and Field Service

Trusted for Decades by Packers throughout North America for PLU Labels and Equipment

Technical Support – Solutions Without Boundaries


Pro Label International values our client relationships. We offer machine support services that will optimize the performance of your Pro Label applicators with flexible options:

TIME AND MATERIALS REPAIRS:

Onsite Time & Materials Repairs 

Hourly travel charges with a 1 hour minimum plus mileage
Hourly on-site labor with a 1 hour minimum 
Replacement parts charged separately  


Depot Service 

Pro Labels Machines are designed to be easily shipped to our Depot for servicing. This service is an economical way to prep your machines during the packing off season or for less urgent repairs of equipment. This will be the lowest cost alternative because it eliminates travel charges and mileage. 
 
Hourly Labor charges apply 
Replacement parts will be charged separately

 

1900 Label Applicator Shop Refurbishing Procedures

Contact Us For Spare Parts

Contact Us With Technical Questions

Contact Us Today

Have a question? We’re here to help. Send us a message and we’ll get be in touch.

Label Company FAQs 


  • Will the company offering the equipment take responsibility for both the machine and labels?

    Having one source responsibility has proven critical in the produce labeling industry. There should be no question who is responsible for the performance of your system. When the labels and the machine are designed to go together, you are assured the best performance with the fewest problems. One supplier for both means only one call for all your questions and needs.

  • How widely distributed is the equipment?

    Dealing with a company that sells and distributes equipment in more than just one geographic area is a plus for you. It means that experience, parts, supplies, and maintenance services are available in more than just one location. 

  • How many packing houses are using the equipment?

    A company with a wide base of customers means you will have ongoing availability of parts and service. When a system is in wide use, it is economically viable for the provider to continue to manufacture parts and provide service. Avoid suppliers  offering  limited installations.  The companies that sold those systems often stop servicing and supplying parts because they can not afford to support a limited market. With Pro Label, you can be sure of continued support - now in our third decade!

  • What are the long-term economics of a particular system?

    When choosing a produce labeling system, the best decision is the one that yields the lowest cost with the least maintenance. The Pro Label system is by far the least costly major produce labeling system supplier. Many of our customers have used their systems for twenty years. The simplicity of our system and the fact that it is built to last will mean years of cost-savings for you.

  • What's the best way to contact you?

    We recommend contacting us by giving us a call at 800-493-9698, or using our on site contact us form. When you get in touch with us we’ll reply back as soon as possible to your questions.

  • Why should I pick Pro Label International?


At Pro Label International, our clients have been using our label company services for years, and we’re highly rated in the USA and internationally. All of our label company services are of the highest quality. It doesn’t matter if you’ve never used a label company service before, our team will be more than happy to explain how it works. We’re not just great label company at services either. Our down to earth team makes sure to help you out with questions you have.

If you're interested in our label company services, just give us a call at 800-493-9698 or contact us using our web form.

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